Job title: Supervisor, Call Centre (opens in a new tab)
This job is in demand.
Job posted on 2026-07-09 in TorontoThis is a Full TimePermanent position. · Short Description: Supervises the daily operations of the Recordkeeping (RK) Call Centre and the team by guiding and directing employee performance, maintaining CIBC Mellon internal/external client relationships and ensuring call quality and the associated call metrics meet or exceed defined service level standards. Responsibilities: • Oversees the daily operations of the call