Nordia is Canada's largest provider of customer service solutions, with operations in 12 locations located in B.C, Ontario, Quebec, and New Brunswick. Nordia has been at the forefront of advanced customer service solutions in the telecommunications sector since 1999. Nordia provides a wide range of support to help customers get the most out of their services and to resolve their problems. Nordia’s services include customer support (billing, service, and technical), sales and loyalty, e-chat, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers. Nordia is an organization that cares: cares about its employees, care about its customers and care about providing the best possible service experience. The essence of what we do is to make it personal for employees and for every customer we interact with. We cultivate an environment of respect, opportunity, support and teamwork. Nordia prides itself on attracting and retaining top talent, providing a stimulating and rewarding environment for employees and offering among the most competitive total compensation in the industry. Did you know that 85% of our employees would recommend Nordia as an employer to their friends and family (internal survey, November 2022). That’s the best endorsement we can have! We also have been nominated by Waterstone as one of Canada's Most Admired Corporate Cultures for the second time in a row in 2021, and we are a Dunamis Award recipient for our excellence in human resources.