Organizational Success: The Role of Organizational Needs Assessments in Bridging Workplace Gaps & Identifying Workforce Strengths

Ambreen Ahmad
5 July 2023

In the year 2022-2023, Metro Toronto Movement for literacy developed and piloted Organizational Needs Assessments (ONA) to pave the way for workplace literacy pilots in 2023-2024. Organizational needs assessments are important for employers to ensure the alignment of their workforce with the goals and requirements of the organization.

In this case, ONA refers to a process for identifying workplace needs and can look different depending on sector and employer characteristics, and can be customized to the workplace, employer goals and timelines. ONA results are used to identify training and other activities that can address some of the challenges businesses face.  Through ONAs, employers show that they value their workers’ input and strive to create an engaging and supportive work environment. This, in turn, enhances worker satisfaction, motivation, and overall engagement levels.

Moreover, by understanding the areas where employees may lack basic skills, customized workplace literacy programs can be developed to address these gaps and enhance overall productivity and performance. This is a great opportunity for employers to gain insight into the strengths and weakness of skills in their workforce. By aligning employee skills and competencies with organizational goals, employers can foster a more efficient and successful work environment. Last but not least, ONA enables employers to identify and develop workers who have the potential to take on higher level roles in future. This will increase employee loyalty and retention.

Through ONA, MTML can help employers in identifying training opportunities and solutions required to upgrade the skills  of the workers.

For more information, contact:
Ambreen Ahmad
ambreen@mtml.ca
416-961-5557

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Organizational Success: The Role of Organizational Needs Assessments in Bridging Workplace Gaps & Identifying Workforce Strengths
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